BUSINESS FAQ'S
How long does order fulfillment take?
Orders are typically fulfilled within 3-9 business days. Express orders are fulfilled within 1-3 business days.
How long does shipping usually take?
Please allow 3-6 business days for Standard orders and 1-3 business days for Express orders.
International orders may take 7-28 business days to arrive, depending on your location.
Please expect delays in shipment around major holidays.
Do you offer international shipping?
Yes, please select your country at checkout to determine rates and shipping times.
Do you offer free shipping?
Yes! We offer free shipping on orders over $175 with code “SHIP.”
How can I track my order?
You should receive an email with shipping confirmation and tracking information shortly after your purchase. Please refer to the tracking number and link to view the updated information about your package. Please contact us if you are have any questions or concerns.
Where is your business located?
Ulyana Organics, LLC is run and operated by Ulyana from her home in Massachusetts.
Do you offer wholesaling?
Yes, please click here to set up your wholesale account.
Do you accept returns?
Because all of our products are handmade by Ulyana herself, we do not accept returns. Please contact her directly if you have any questions about your order.
How can I leave a review?
You should receive an email with the option to leave a review about two weeks after your order is fulfilled.
I have a problem with my order. Who can I contact?
Please contact us at support@holisticbyulyana.com.
How can I sign up to become a client with Ulyana?
Please visit the here to submit a waitlist form.